To our beloved customers,
X
We are facing uncertain and unprecedented times which are calling for drastic measures in order to battle COVID-19 and keep as many people safe and healthy as possible. We have taken careful thought and consideration before coming to the difficult decision that we will be temporarily closing our entire NIKIBIKI operations until at least April 20th in accordance with the California governor's mandate of the "Safer at Home" policy and to implement the highest level of precaution and safety for our staff and employees.
During this closure,
the following changes will be in effect:
- Customer service via email, phone and Instagram direct messages will not be available
- We will keep our website opened, you may still place orders on our website – you can choose a new checkout option we added, ‘Pay when ship’ to easily check out. You do not have to enter your credit card information when you choose this temporary checkout option.
All orders made during this period will be processed and shipped on or after our reopen date which we hope it to be April 20th. We’ll contact you and confirm your order with you before we ship your order out when we reopen.
We sincerely appreciate all of the love and support of all of you, and will keep you posted on our official reopening date.
Until then, please keep yourself and your loved ones safe, sanitized and socially distanced. We're all in this together
Sincerely, NIKIBIKI
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